commerce logo          U.S. DEPARTMENT OF COMMERCE
                                                        National Oceanic and Atmospheric Administration
                                                        NATIONAL WEATHER SERVICE
                                                        Silver Spring, Md. 20910

                                                        December 8, 1981                 OA/W63:MB/PER13W:JS

TO:    All Holders of Operations Manual

SUBJECT:     Transmittal Memorandum for Operations Manual Issuance 81-21

1.    Material Transmitted.

Revised pages Chapter A-61, "Staffing Standards and Management Policies."

2.    Summary:

Subsection 9.9 has been added. This new subsection is to be implemented immediately.

3.    Effect on Other Instructions:

Replaces Table of Contents, pages 2, 15, and 16 and add new pages 17 & 18 to WSOM Chapter A-61, TM 81-2. dated March 4, 1981.

Richard E. Hallgren
Director, National Weather Service


commerce logo          U.S. DEPARTMENT OF COMMERCE
                                                        National Oceanic and Atmospheric Administration
                                                        NATIONAL WEATHER SERVICE
                                                        Silver Spring, Md. 20910

                                                        March 4, 1981 OA/W63

SUBJECT:     Transmittal Memorandum for Operations Manual Issuance 81-2

TO :    All Holders of Operations Manual

1.    Material Transmitted:

Revised Chapter A-61, "Staffing Standards and Management Policies."

2.    Summary:

This revised chapter provides initial guidelines for the implementation of Area Management for the National Weather Service.

3.    Effect on Other Instructions:

Cancels Chapter A-6l, issuance 74-24, dated November 5, 1974.

Richard E. Hallgren
Director, National  Weather Service


Issue Date    Org. Code     NATIONAL WEATHER SERVICE         Part     Chap.
12-8-81        OA/W63            Operations Manual                                A            61

STAFFING STANDARDS AND MANAGEMENT POLICIES

Table of Contents:

1.    Purpose

2.   Policy

3.    Weather Service Forecast Office (WSFO)

        3.1    Basic Staffing (WSFO)
        3.2    Cross-Utilization of Forecasters at WSFO's
        3.3    WSFO Program Management
        3.4    Deputy Meteorologist in Charge (DIM)
        3.5    The Lead Forecaster (LF) Responsibilities
        3.6    Focal Point (FP) Responsibilities
        3.7    The Program Leader (PL)
        3.8    The Weather Service Evaluations Officer (WOES)
        3.9    Responsibilities/Duties of the Warning Preparedness Meteorologist (WPM)
        3.10    Hydrologic Services (WSFO)

4.    The Weather Service Office (SO)

        4.1    Integration of Cuties at the SO

5.    The Weather Service Meteorological Observatory (WSMO)

6.    The River Forecast Center (RFD)

7.    National Centers (NEC, NCH, NSSFC, NWSTC)

8.    Environmental Studies Service Center (ESC)

9.    Management and Administrative Personnel

        9.1    Area Management - (WSFO MCI)
        9.2    Deputy Meteorologist in Charge (DIM)
        9.3    Meteorologist/Official in Charge at Who's/WSMO's (MCI/OIL)
        9.4    Hydrologist in Charge (HI)
        9.5    Deputy Hydrologist in Charge (CHIC)
        9.6    Supervisory Meteorological Technician (MST)
        9.7    The Area Electronics Supervisor (AS)
        9.8    The Sector Facilities Technician (ST)
    * 9.9    The Lead Forecaster (LF)


1.     Purpose. This chapter establishes policy for managing National Weather Service field offices. Two principles in the staffing policy are inherent; each will be carefully adhered to: equal pay for equal work and responsibility, and equitable sharing of duty during operational shifts.

2.    Policy. The staffing levels of National Weather Service field offices are determined by operational program workloads assigned to offices. by National Weather Service Headquarters. The grade pattern of each office staff is determined by the assigned functions and the respective responsibility levels of  positions as evaluated by using Office of Personnel Management (OPM) grade classification standards and/or guidelines.

It is the policy and objective of   the National Weather Service to:  (1) balance programs and available staffing resources to the extent that external circumstances permit, (2) distribute available staffing resources as consistently and equitably as possible, and (3) organize resources in order to maximize productivity.

3.     Weather Service Forecast Office (WSFO). The WSFO is the primary source of meteorological and oceanographic forecasts and various user oriented services over a large area, such as an average size state. A description of the various programs, guidance, and general rules for operations of the WSFO can be found in the individual WSFO program letter and Part(s) C, D, and E of the Weather Service Operations Manual (WSOM). In principle, all WSFO's perform the same basic functions and provide similar products and services. WSFO's also coordinate the warning program for the area served. Variations do exist, however, based on the service area size, diversity of climatic/hydrologic/oceanographic/meteorological regimes, and the scope and complexity of the assigned Programs. Nearly all WSFO's are assigned service and warning responsibilities for specific counties in their area of responsibility.

3.1     Basic Staffing (WSFO). The basic staffing of WSFO's provides a minimum of five forecast shifts per day for coverage of the Public and Aviation Weather programs and other local specialized service needs at the typical WSFO and six shifts at the larger WSFO's with highly complex forecast and service programs. Additional shifts are provided to meet the needs for special forecast programs or other specialized forecast needs. Five Lead Forecasters (LF's) are assigned to all WSFO's.

3.2     Cross-Utilization of Forecasters at WSFO's. The ultimate goal of the forecast organization is to provide the best possible products and services by the most productive use of  personnel. This is usually accomplished by concentrating forecast responsibility and personnel at the WSFO's and by cross-utilizing forecasters.   Generally forecasters will be cross-utilized into only two or three of the WSFO Programs.

Cross-utilization does not mean that all forecasters be continuously rotated through special forecast programs. Small units (2-3 persons) of forecasters trained in a special type of program can be rotated through that program's shifts with the Focal Point (FP) who, in turn rotates through other forecast areas.

3.3     WSFO Program Management. The Meteorologist in Charge (MIC) is responsible for overall management of all WSFO programs, products, and services in his/her assigned management area. In the absence of the MIC or DMIC, the Lead Forecaster on duty is delegated the responsibility for overall station supervision.

To better manage the scope of   programs assigned to the WSFO, one or more forecasters are designated to oversee each program. Where the program is specifically supported, i.e., extra professional personnel assigned to the WSFO, a forecaster is assigned to that program and is designated as the Focal Point (see 3.6).  Where the program is not specifically funded by the assignment of extra professional personnel, the MIC designates a forecaster to be called the Program Leader (see 3.7).

3.4     Deputy Meteorologist in Charge (DMIC). The DMIC will function as a full Deputy and assist the MIC in the management of the WSFO and the assigned service and management area. The DMIC shares fully in the MIC's responsibilities and acts as the MIC in h-is/her absence, with the same basic authority and scope of area management responsibility as the MIC. Deputy MIC positions are structured along the lines of a daily Operations Chief of the WSFO with attendant responsibilities for the assigned service and management area.

3.5     The Lead Forecaster (LF) Responsibilities. The Lead Forecaster serves as the shift supervisor of the professional and technical employees on shift, and in the absence of the MIC or DMIC, acts as the MIC.

In this capacity, the Lead Forecaster on duty is technically and administratively responsible for all operational weather and/or hydrologic service products issued by the WSF0 during his/her tour of duty and has technical oversight responsibility for WS0/WSM0 issuances and interface operations in the WSF0 assigned area of responsibility.

In addition to the Lead Forecaster's technical and administrative responsibilities for the forecast shift being led, additional supervisory authorities are delegated by WSF0 MIC's to Lead Forecasters. The following are, at a minimum, those responsibilities delegated to all Lead Forecasters:

    a.     Monitoring and evaluating the timeliness and quality of all products and services rendered in the forecast area (including WS0/WSM0 products and services); identifying and suggesting/coordinating remedial actions,if necessary, on a real-time basis.

    b.     Collaborating with the WSF0 MIC in determining ratings of WSF0 staff under his/her immediate supervision and providing insights to the WSF0 MIC or DMIC on other WS0/WSM0 staff.

    c.     Resolving shift employees' complaints and other administrative management issues impacting on the Work environment.

    d.     Granting emergency annual/sick leave.

    e.     Assessing training and/or recommending such procedures needed to maintain operational stability or efficiency.

    f.     Exercising call-back authority.

    g.     Authorizing emergency overtime.

The Lead Forecaster must be thoroughly knowledgeable in all WSF0 programs.

3.6     Focal Point (FP) Responsibilities. The special programs Focal Point is a special program forecaster and the customer service representative for the program. The FP in this role is expected to be in regular contact with users of the program to help them assess their meteorological needs and problems; to inform them of available NWS products and services that might best fill their needs, and to educate the user in the most effective use of NWS services.

Members of the WSF0 forecast staff should be cross-utilized and trained in special program operations to provide effective services for the specialized users in the Focal Point's absence. The FP also indoctrinates and trains other forecasters in special program operations as a step toward effective cross-utilization. The FP must keep the WSFO staff aware of changing user and program requirements, procedures, and operations, and ensure that necessary and current information is incorporated in the Station Duty Manual.

Working on or designing forecast development and improvement projects, in the area of his/her specialty, is also an important duty of the Focal Point. These projects are conducted under the guidance of the MIC, the Scientific Services Division of the regional headquarters, or NWS Headquarters.

Focal Points are normally cross-utilized 20 to 50 percent of their time with general forecasting or other special forecasting programs.

3.7    The Program Leader (PL). The duties and responsibilities of the PL are similar to those of the FP (see 3.6), the principal difference being the amount of time devoted to the specialized program. Since the program is essentially unfunded, duties must be performed during shifts not required for the WSFO general forecasting operation. In addition, some PL tasks can be accomplished during slack periods of normal shifts.

3.8     The Weather Service Evaluations Officer (WSEO). The WSEO is a staff assistant to the WSFO MIC. As such, the duties and responsibilities of the WSEO are to assist the WSFO MIC in evaluating the effectiveness of the programs throughout the WSFO's assigned area of responsibility, including adaptive forecast products at assigned WSOs and Center Weather Service Units (CWSU's).

As in the case of the Focal Point, the WSEO should be cross-utilized 20 to 50 percent of the time in general forecasting or special program forecasting activities. The details of the WSEO program are contained in WSOM Chapters A-63 and D-70.

3.9     Responsibilities/Duties of the Warning Preparedness Meteorologist (WPM). The incumbent in this Position functions much like that of a special Focal Point (see 3.6). The WPM's are responsible for improving warning dissemination and responsiveness to warnings by various officials and the public. This position requires travel throughout the WSFO's area of forecast responsibility and coordination with many user groups and WSO's in evolving an effective warning and preparedness program. WPM's normally work at least 50 percent of their time on the preparedness program.

At WSFO's where this program has not been specifically supported, the warning and Preparedness meteorologist functions are assigned or accomplished by the MIC utilizing the available resources of the WSFO.

3.10     Hydrologic Services. WSFO's with significant hydrologic responsibilities should be staffed with a dedicated position to work with Federal, state, and local agencies to provide any necessary indoctrination and hydrologic training required by the WSFO's forecasters.

At WSFO's where the river workload is heavy, a Hydrologic Service Specialist (Technician) should be added to the staff to further assist in the station's hydrologic Program. Meteorological or Hydrologic Technicians should be assigned to the data collection and entry functions at WSFO's and WSO's. The MIC will assign members of the meteorological staff to be cross-trained for providing backup support to the hydrologic program.

While all WSFO's have some hydrologic responsibilities,  not all have a dedicated service position. A professional member of the staff should be designated as a Hydrology Program Leader at those WSFO's that are not authorized a dedicated hydrologist to perform the above functions.

4.     The Weather Service Office (WSO). Direct public service is one of the primary program functions at nearly all WSO's. Other basic functions include data acquisition (hydrologic/meteorological), local adaptive forecasting, weather radar surveillance/observing-interpretation, and information dissemination utilizing NOAA Weather Radio. Nearly all WSO's also have responsibility for preparing, issuing, and disseminating severe weather and flash flood warnings and statements (tornado, marine, hurricane, thunderstorm, etc.). As such, the WSO is a high profile unit and is the backbone of the NWS public service and warning system. Selected WSO's are also assigned responsibility for such special forecast programs as Fire and Agricultural Weather or have hydrologic responsibilities similar to a WSFO.

4.1     Integration of Duties at the WSO. Where possible, WSO operational duties should be integrated and shared by all staff meteorological technicians.

One or more meteorologists may be assigned to a WSO to meet special program requirements. At WSO's with special service program responsibility, a meteorologist will usually be assigned as the MIC.

5.     The Weather Service Meteorological Observatory (WSMO). The WSMO function is data acquisition (surface and upper-air observations). As a part of the radar observing function, the WSMO's serve as an integral part of the warning process in alerting and informing other offices of imminent severe storms and potentially severe weather. WSMO's have neither public service nor disaster preparedness responsibilities and are staffed only for data collection activities. Integration of observational functions (i.e., radar and upper-air) is desirable for staffing flexibility and career enhancement.

6.     The River Forecast Center (RFC). The RFC is the first echelon office in the hydrologic forecast organization and Provides hydrologic guidance, river and flood forecasts, and related specialized services for a multistate area. The RFC's usually have a normal staffing range of 6 to 13 positions, depending upon assigned forecast responsibility and operational workload. Some RFC's provide one shift, 5 days a week and minimal weekend coverage. During flood threats or events, 24-hour coverage is provided through the use of overtime, if needed.

Public dissemination functions are usually performed through WSFO's and WSO's with assigned hydrologic responsibilities.

7.     National Centers (NMC, NHC, NSSFC, NWSTC). The National Meteorological Center, National Hurricane Center, National Severe Storms Forecast Center, and National Weather Service Training Center, will follow the general policies of this chapter. Their individual functions, being national in scope, will reflect staffing levels and patterns that will be approved on an individual basis by National Weather Service Headquarters.

8.     Environmental Studies Service Center (ESSC). The mission of the ESSC is to provide timely, accurate agricultural weather advisory information to an assigned area, usually three to six states. To support that mission, the ESSC (1) works closely with the substation network specialists to develop and maintain a network of agricultural weather observations, (2) develops and maintains a climatological data bank, (3) conducts operationally oriented crop-weather relationship studies, and (4) conducts other programs as appropriate. In an effort to provide proper dissemination of the advisories and other information, the ESSC develops and maintains a strong visitation program with user organizations, state university research and extension specialists, and mass news disseminators. The ESSC also works closely with WSFO's to keep forecasters aware of current agricultural practices and what weather conditions have a significant impact on those practices.

9.     Management and Administrative Personnel. WSOM Chapters A-10 and A-13 cover station management and the development of a Station Duty Manual and will be used for guidance in these areas. The following duties in this section are in addition to those outlined in the referenced chapters.

9.1     Area Management - (WSFO MIC). A meteorologist in charge is assigned to manage each WSFO and, as such, acts as the Area Manager for his/her WSFO's assigned geographical service area. The Area Manager is involved in four basic areas integral to the area management concept. These are:

    a.     Responsibility and accountability for the meteorological and hydrologic service programs and the electronic maintenance program for the entire assigned service area.

    b.     Oversight of the WSO/WSMO/CWSU workforce in the assigned service area. WSFO staff, and all WSO/WSMO/CWSU supervisors in his/her service area.

    c.     Program evaluation for the entire service area.

    d.     Evaluation of performance of WSO/WSMO/CWSU supervisors in his/her assigned service area.

Area Managers do not have supervisory authority over River Forecast Centers (RFC's) and Hydrologists in Charge (HIC's) in their management area. Area Managers do, however, coordinate with HIC's on hydrologic matters and are expected to invite HIC's to statewide meetings arranged to discuss NWS services and programs.

In order to more fully explain certain relationships under the area management concept, the following guidelines should be adhered to as closely as possible.

Supervisory Relationships

Area Managers are the first line supervisors of WSO/WSMO supervisors within their management area. The Regional Director is the first line supervisor of Area Managers and second line supervisor of WSO/WSMO MIC's/OIC's. A listing of supervisory relationships and chain of performance evaluation for some staff members at the WSFO's/WSO's/WSMO's, etc., follows.

WSF0 Positions   
First Line Supv.   
Second Line Supv.
Area Manager
Regional Director
Director, NWS
Deputy MIC
Area Manager
Regional Director
Lead Forecaster
DMIC
Area Manager
Journeyman Forecaster
DMIC
Area Manager
Supv. Met. Tech.
DMIC
Area Manager
Area Electronics Supv.
Area Manager
Regional Director
     
WSO/WSMO/CWSU Positions    
MIC/OIC Area Manager Regional Director
     
ESSC Positions    
MIC Chief, MSD Regional Director

All other positions in the area managed are to be evaluated in accordance with regional policy.

Delegated Authority

    a.     Selection Authority - The Regional Director holds selection authority for all regional Positions except those positions reserved for the authority of the Director, NWS, (see WSOM chapter I-82, as amended). This authority may be redelegated by the Regional Director in the interest of efficiency, accountability, and program control. While the Regional Director holds selection authority for positions within the area managed by the WSFO MIC, the Regional Director may choose to redelegate selection authority for area positions to the WSF0 MIC, the HIC of RFC's, and to the MIC's or OIC's of area WSO's/WSMO's. Redelegation will be documented by an ROML.

In any event, since the Area Manager and the area MIC's/OIC's are responsible and accountable for the meteorological and hydrologic programs of the service area, the Regional Director is responsible for placing a heavy emphasis on the opinion of the area MIC's/OIC's and/or the Area Manager in making selections for Positions in the area WSO's/WSMO's or the WSFO.

    b.     Fiscal

    (1)     Travel Funds - Funds for area programs are allocated and controlled by regional headquarters. However, at a minimum, the area manager is allocated an annual area travel budget for area program management functions (e.g., disaster preparedness, area units management interface and coordination, etc.)

    (2)     Processing Financial Documents - Procedures governing all financial documents will be in accordance with existing regional and NOAA policy.

    (3)     Overtime - The Regional Director holds overtime approval. This authority may be delegated in the interest of efficiency, accountability, and program control. Such redelegation will be documented in an ROML and will include appropriate delegated authority for emergency or non-scheduled overtime.

    c.     Awards - The area manager will prepare and forward award recommendations for MIC/OIC's in the service area in addition to personnel at the WSFO. He/she will also endorse recommendations from MIC/OIC's for personnel at WSO/WSMO's/CWSU's. Award approval will remain with the regional headquarters.

    d.     Leave Requests - The area manager will approve leave requests for MIC/OIC's in the service area and from the WSFO staff. At times, coordination with appropriate regional headquarters personnel will be required.

    e.     Within-grade Increases - Immediate and next higher supervisory approval will be based on earlier stated supervisory relationships.

    f.     Requests for Personnel Action (SF 52) - Requests for personnel actions will be initiated by first line supervisor of the Position involved with appropriate review and comment by the second line supervisor.

    g.     Grievances - The area manager will advise and assist MIC/OIC's and other first line supervisors in striving to resolve grievances at the informal level. When technical and administrative guidance is required, the labor-management specialist at regional headquarters will be contacted.

    h.     Operations - The quality and effectiveness of all programs in the management area will be of prime concern to the area manager. He/she will consult with the MIC/OIC's on operating procedures at the WSO/WSMO's and recommend changes as appropriate.

Quality control procedures will be established to enable the area manager to keep abreast of the accuracy and timeliness of observing, forecasting, and warning products. Narrative products will be routinely checked for technical content and readability. NOAA Weather Radio broadcasts will be monitored for quality and consistency as opportunities occur.

WSO preparedness activities will be monitored and recommendations will be made to assure a satisfactory level of community preparedness in the management area. WSO preparedness reports will be routed through the area manager to regional headquarters.

    i.     Communications - A flexible approach is advocated on written and telephone communications between WSFO's, WSO/WSMO's, and regional headquarters. Experience has shown it is not practical to attempt to regiment communications between offices. Involvement with the area manager should be meaningful, not just a formality.

Each area manager, in coordination with regional headquarters, should set guidelines for his/her desired mode of operation. It is anticipated adjustments will be made as experience is gained in this aspect of area management.

    j.     Equal Employment Opportunity - The area manager is responsible for coordinating and monitoring EEO activities in his/her management area and assuring compliance with the Affirmative Action Plan, regional directives, and Policy. He/she assists the regional EEO Committee and the regional EEO coordinator by actively identifying recruitment sources and interviewing special Program candidates. Specific guidance will be incorporated into the Station Duty Manual.

    k.     Accountability - The effectiveness of the area manager will be measured in a number of ways including the following:

    (1)     Quality and responsiveness of area programs to user needs.

    (2)     Use of travel funds and overtime.

    (3)     Employee-management relations.

    (4)     Development of improvements in service programs.

    (5)     Effectiveness and timeliness in implementing regional and NWS directives.

    (6)     Effectiveness of EEO program.

The WSFO MIC oversight responsibilities under area management include, but are not limited to, providing the following supervisory and managerial functions relative to the WSO's and WSMO's in his/her assigned area

    (1)     Evaluating the timeliness and quality of WSO/WSMO/CWSU products and services and overall condition and adequacy of the facilities and equipment.

    (2)     Identifying problems or deficiencies in WSO/WSMO/CWSU operations and either resolving them in coordination with the appropriate MIC/OIC or recommending solutions to the regional headquarters or Regional Director.

    (3)     Evaluating user's needs as they relate to products of the WSO's/WSMO's/CWSU's in the WSFO area and services.

    (4)     Monitoring of WSO/WSMO issuances.

    (5)     Providing leadership and guidance in correcting WSFO/ WSO/WSMO/CWSU operational deficiencies; working out specific measures to bring about operational improvements.

    (6)     Coordinating with regional officials in evaluating the performance of WSO/WSMO/CWSU supervisors.

WSFO MIC's should provide leadership in forecast and service program development and should also be given greater latitude to strengthen operations in both the WSFO and WSO/WSMO/CWSU area and to improve services to users in the entire forecast area.

9.2     Deputy Meteorologist in Charge (DMIC). The DMIC will function as a full deputy to the MIC. Therefore, the DMIC has the same scope of responsibility and engages in all of the fundamental supervisory and managerial activities in which the WSFO MIC is involved. The DMIC will also usually act as the operations manager of the WSFO.

These authorities and responsibilities must be assigned in fact and documented in position descriptions, program letters, directives, etc.

9.3     Meteorologist/Official in Charge at WSO's/WSMO's (MIC/OIC). A Meteorologist/Official in Charge is assigned to manage each WSO or WSMO in the area and is responsible for the management and conduct of programs in their assigned area. This includes the following functions:

    a.     Responsibility and accountability for the meteorological and hydrologic service programs assigned to the facility.

    b.     Supervision and performance evaluation of the facility's workforce.

    c.     Program evaluation for the assigned service area.

    d.     Participation in the management of the meteorological and hydrologic service programs of the area managed by the WSFO MIC.

Meteorologists are assigned to those WSO's/WSMO's where the station program requires the exercise of professional meteorological expertise. These programs usually involve specialized forecasts, state liaison functions, and participation in the hurricane warning program.

Responsibility for individual station programs and operations rests with WSO/WSMO supervisors. In discharging these responsibilities, supervisors are expected to employ their resources as effectively, efficiently, and economically as possible in order to achieve the objectives of their various station programs.

WSO supervisors are also expected to perform certain management functions within their areas of responsibility. They should act for the National Weather Service in liaison with Federal, State, and local officials as appropriate. They should establish and maintain contact with media representatives and other users of our products in their areas to maximize the responsiveness and utility of service programs and products.

The effectiveness of NWS public service programs depends on the success of local supervisors performing the management functions assigned to them.

MIC's/OIC's will coordinate with the area manager when seeking changes in those programs that may affect other stations in their areas. It is the responsibility of the MIC/OIC to:

    a.     Keep the area manager informed of the status of WSO/WSMO programs, products, and services and provide other information as requested by the area manager.

    b.     Evaluate the effectiveness of station Products and services and recommend and implement improvements.

    c.     Carry out action items assigned in area management meetings.

    d.     Advise and assist, as requested by the area manager, in the management of programs within the service area.

Nothing in the area management concept should he construed as diminishing the role or authority of the MIC/OIC at NWS WSO's/WSMO's. Rather, the MIC/OIC is free to coordinate on policy and can solicit advice from regional staff or the Regional Director, as necessary.

9.4     Hydrologist in Charge (HIC). A Hydrologist in Charge is assigned to manage all River Forecast Centers (RFC's). The HIC provides technical and managerial leadership and guidance as outlined in chapter A-10.

The HIC is responsible for carrying out local planning of station operations, coordination with the appropriate regional office and the Office of Hydrology, and for coordination and meeting the requests of the WSFO's/ WSO's for hydrologic guidance and services within the RFC's geographical area of responsibility.

The HIC also provides representatives for the Department of Commerce, NOAA, or the NWS on special water-related study groups or river basin areas.

Administrative Management

    a.     Selection authority as delegated by the Regional Director.

    b.     Evaluation of the DHIC and RFC's supervisors.

    c.     Union contract application as it affects RFC operations/ personnel, including resolution of grievances and hearing of complaints.

    d.     Management of funds expressly allocated to the RFC for program management.

    e.     Provides advice, expertise, and assistance, as requested by the area manager(s), in the management of program/interface within the forecast area.

Technical Management

    a.     Evaluation of RFC products and their effectiveness.

    b.     Identification of user requirements and the appropriate response.

c. Coordination of hydrologic matters with Federal, state, and local governmental users.

d. Coordination and liaison of RFC products and services.

9.5     Deputy Hydrologist in Charge (DHIC). At those RFC's authorized a DHIC position, the DHIC has essentially the same basic authorities, the same scope of  responsibility, and will engage in all of  the fundamental supervisory and managerial activities in which the RFC HIC is involved. However, the DHIC should be viewed more as an operations manager of the RFC while assisting the HIC in all programs in the assigned area of responsibility. The DHIC will also bear responsibility for one of RFC's specialized hydrologic programs, e.g., flash flood, operations, computer systems, etc.

These authorities and responsibilities must be assi9ned in fact and documented in position descriptions, program letters, directives, etc.

9.6     Supervisory Meteorological Technician (SMT). The SMT is the 1ine supervisor for certain members of the WSFO technical staff and is responsible to the MIC/OIC for the performance of that staff in observations, data acquisition, operator assigned instrument and equipment maintenance, briefings (public and pilot), and, if assigned, adaptive forecast and/or severe storm warning duties. Considerable time may be spent by the incumbent on operational shifts.

9.7     The Area Electronics Supervisor (AES). The AES is responsible for carrying out the electronics maintenance program within the WSFO service area of responsibility. As such, the AES serves as a full member of the area management team in areas which have an AES assigned to the WSFO.

The AES functions as the line supervisor of all senior electronics technicians (SET's) and electronics technicians within his/her assigned area and assures that all electronic, electro-mechanical, and related systems are regularly calibrated and operating in conformance with established technical standards. The AES also conducts field inspections and quality control activities relating to technical effectiveness and systems performance. (Ref to Equipment Maintenance Program, WSOM Chapter H-50, for more details).

The AES is part of the staff of the WSFO. If the AES is located at a WSO, he/she is administratively part of that staff, but will still be under the line supervision of the WSFO MIC. In the case of WSFO's with no assigned AES, the AES who supervises the area electronics technicians coordinates with, and assists, the management team in electronics and maintenance matters. Requests for AES attendance at area management meetings are coordinated in advance with the MIC/OIC of the station to which the AES is assigned.

9.8     The Sector Facilities Technician (SFT). The SFT is the regional engineering representative for all construction projects, installations, relocations, rehabilitations, or building and equipment maintenance in his area of responsibility, which may comprise an area of two or three states.

The SFT is under the technical supervision of the Chief, Facilities Engineering Branch, of the appropriate regional headquarters, but may be supplied administrative support by the WSFO MIC.

* 9.9     The Lead Forecaster (LF). The Lead Forecaster functions as the line supervisor of all professional or technical employees assigned to the particular shift for which the Lead Forecaster is charged. Because of shift assignment rotation, it is not practical to designate formally each WSFO Lead Forecaster as the first line supervisor of all WSFO shift employees. However, the Lead Forecaster is a supervisor and is the first point of management contact for all technical or administrative situations during a given shift.

Because of the unusual circumstances provided by a rotating shift environment, it is necessary and practical to designate formally the DMIC and SMT as the first line supervisors of nonsupervisory shift employees. However, the Lead Forecaster is the surrogate station manager on any particular shift. As such, the Lead Forecaster discharges several important supervisory duties. At a minimum, each Lead Forecaster fully discharges all of the following duties.

    a.     Collaborating in the performance evaluation of all professional/ technical shift employees. The Lead Forecaster works jointly with the DMIC and SMT in developing performance ratings and appraisals of employees by providing written input on each employee's performance at all stages of the performance appraisal process. This includes written input to performance plans, progress reviews, annual ratings, recommendations for awards, and other recognition.

    b.     Providing for adequate shift staffing. The Lead Forecaster grants short term or emergency annual or sick leave, authorizes overtime, calls back employees, drops shifts, or otherwise provides for shift coverage. As station manager for an assigned shift, the Lead Forecaster is the first point of management contact for all short term leave requests. More importantly, the Lead Forecaster makes the decision if and/or how the shift is to be covered, takes the necessary action to obtain coverage, and formally documents those actions on a supervisory checklist or 109. This decision-making pertains also to situations where the MIC or DMIC is on duty in the WSFO since the roles of the MIC (subsection 3.3) and the DMIC (subsection 3.4) are clearly those of greater order of responsibility, i.e. area service programs and around-the-clock station operations, respectively.

    c.     Providing for the quality and timeliness of all shift forecast products and services. The Lead Forecaster is responsible for setting the direction of the shift with regard to the assessment of the weather. The Lead Forecaster makes decisions when disagreements arise as to the assessment of the forecast, and he/she may overrule the professional meteorological opinion of a journeyman forecaster or require a further assessment of the synoptic situation. Documentation of such occurrences are appropriately noted on the supervisory checklist or log.

    d.     Distributing workload for the most effective utilization of shift employees. The Lead Forecaster assesses the work to be accomplished during the shift, the impending weather situation, the abilities of assigned shift personnel, and determines the duty and forecast desk assignments for that shift. The Lead Forecaster continually assesses conditions during the shift to determine if changes to assignments or additional personnel are needed to meet changing demands for weather services, increased weather watch, advisory statements, warnings, etc. Such workload distribution actions are taken and documented on the supervisory checklist or log.

    e.     Resolving employee complaints and problems and taking necessary disciplinary measures. As shift supervisor, the Lead Forecaster is the logical and most appropriate person for first dealing with any employee complaints and problems. It follows from the Lead Forecaster's responsibility for granting short-term leave and arranging for adequate shift staffing, that any tardiness, attendance, or fitness for duty issues are dealt with first by the Lead Forecaster on an informal basis. Employee counseling is one of the primary ways a Lead Forecaster deals with such matters. Depending on the nature of the problem, the Lead Forecaster may be involved in further steps, effectively recommending actions to the DMIC, such as leave restriction letters, official reprimands and other disciplinary measures. At a minimum, the Lead Forecaster participates in grievances in the informal steps of the appropriate grievance process.

    f.     Providing for the quality and timeliness of WSO products and services. The Lead Forecaster is responsible for reviewing products and services provided by the area WSO's to ensure the integrity of the area service program. Such a review may include taking corrective actions when in the judgment of the Lead Forecaster WSO products are inadequate or inconsistent and noting on the supervisory checklist any of   these areas of concern or any exemplary action taken by WSO staff.  The Lead Forecaster provides input on WSO staff performance based on observation and review of those products to the MIC or DMIC as part of their evaluation of the management area.

WSOM Issuance
81-21    12-8-81
Rev. 1