Problems receiving the NWR broadcast can be due to issues with the NWR transmitter, your NWR receiver, or possibly both. Please check the list of known outages/degraded service shown at Current Outages before proceeding. 

If your transmitter is not listed at Current Outages, the problem may be possibly be with your receiver. If your NWR receiver is not working properly or you need assistance in programming your NWR receiver, please click here for a list of manufacturers for assistance (Adobe PDF format).

If you are unable to receive the NWR broadcast and are reasonably certain that your receiver is operating correctly, please call the following number to report NWR Transmitter Problems:

1-888-886-1227

or send an email to nwroutage@noaa.gov or fill in the form below.

Report NWR transmitter outages (dead air) or failure to receive the weekly test (every Wednesday between 10:00 a.m. and 12:00 noon) local time. 

NOTE: The weekly test may not be performed if there is severe weather in the area of the transmitter during the time scheduled for the test.

Use the dst.webmasters@noaa.gov for reporting website problems or to request information.  Use the form below to report broadcast problems.